All parcels are shipped in plain packaging with no indication of the contents on the outside.

We aim to ship your order the next working day though we cannot guarantee this. However, we will always ship your order within 2 working days unless we are out of stock.

We will send you an email as soon as we have shipped your order confirming your order details and informing you of the parcel tracking ID if applicable.

All orders over £80 are sent Royal Mail Special Delivery or City-Link. Orders under this amount are send Royal Mail 1st Class. If you are from outside the UK then your order will be sent Royal Mail AirSure or Royal Mail International Signed For

If your order is over £99.99 we will then give you free shipping if you are in the UK or Channel Islands and cap the costs for EU Countries. Please note we do not make any money on postage & packing costs.

If you have any query regarding your delivery, if it is late or you believe it is lost please use our Customer Support Area to raise a Support Ticket